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Provisioning Project Manager, Toronto, Cogent Communications

Published 2022-08-08
Expires 2022-09-08
ID #1119744558
Free
Provisioning Project Manager, Toronto, Cogent Communications
Canada, Ontario, Toronto,
Published August 8, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Provisioning project manager


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Description

Provisioning Project Manager, Toronto, CA

Company:
Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 216 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A full benefits package takes effect within 30 days of employment. Matching 401k and stock options are also included.

Responsibilities:
· Primary point of contact for post-sales circuit implementation of all Ethernet Services (DIA and Ethernet Transport) and collocation products.
· Provide direct customer communication on initial welcome materials, order information, IP addresses, timeline coordination, and ultimate test and turn-up assistance.
· Liaise with internal Cogent departments such as Capacity Planning, Engineering, and Field Services to coordinate a timely installation.
· Coordinate customer scheduling with Cogent personnel and/or external providers.
· Complete and start billing customer orders per process requirements.
· Initiate post-sales Support hand-off for monitoring/maintenance.

Qualifications:
· Excellent written and oral communication skills.
· Ability to adapt and respond to various/unique implementation situations, manage customer expectations, resolve issues, and ensure a positive customer experience during the implementation process.
· A working knowledge and understanding of principles of Internet Networking at Layer 2 and Layer 3 level such as, IP addressing, BGP, VLAN/EVC provisioning, etc.
· Actual engineering/configuration is not required, but ability to provide oversight as well as support customer questions/turn-up is necessary.
· Expert knowledge of interconnect procedures in Carrier Neutral Data Centers, including LOA/CFA issuance, cable ordering procedures and troubleshooting processes.

Work Environment:
To best support your success, this is an in-office position five days a week, allowing for focused mentorship, training and personal coaching.

COVID-19 Policy:
Cogent has adopted a mandatory vaccination which requires all employees to be fully vaccinated against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for the Provisioning Project Manager position, please submit your resume and cover letter to [email protected]

Cogent Communications is an Equal Opportunity Employer.

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    Employer's info

    Cogent Communications
    Registered on October 7, 2017

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    Technology ("science of craft", from Greek τέχνη, techne, "art, skill, cunning of hand"; and -λογία, -logia) is the collection of techniques, skills, methods, and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation. Technology can be the knowledge of techniques, processes, and the like, or it can be embedded in machines to allow for operation without detailed knowledge of their workings. The simplest form of technology is the development and use of basic tools. The prehistoric discovery of how to control fire and the later Neolithic Revolution increased the available sources of food, and the invention of the wheel helped humans to travel in and control their environment. Developments in historic times, including the printing press, the telephone, and the Internet, have lessened physical barriers to communication and allowed humans to interact freely on a global scale. The steady progress of military technology has brought weapons of ever-increasing destructive power, from clubs to nuclear weapons.


    Ontario is one of the thirteen provinces and territories of Canada. Located in Central Canada, it is Canada's most populous province, with 38.3 percent of the country's population, and is the second-largest province in total area. Ontario is the fourth-largest jurisdiction in total area when the territories of the Northwest Territories and Nunavut are included. It is home to the nation's capital city, Ottawa, and the nation's most populous city, Toronto, which is also Ontario's provincial capital. Ontario is bordered by the province of Manitoba to the west, Hudson Bay and James Bay to the north, and Quebec to the east and northeast, and to the south by the U.S. states of (from west to east) Minnesota, Michigan, Ohio, Pennsylvania, and New York. Almost all of Ontario's 2,700 km (1,678 mi) border with the United States follows inland waterways: from the westerly Lake of the Woods, eastward along the major rivers and lakes of the Great Lakes/Saint Lawrence River drainage system. These include Rainy River, Pigeon River, Lake Superior, St. Marys River, Lake Huron, St. Clair River, Lake St. Clair, Detroit River, Lake Erie, Niagara River, Lake Ontario and the St. Lawrence River from Kingston, to the Quebec boundary just east of Cornwall. There is only about 1 km (0.6 mi) of land border, made up of portages including Height of Land Portage on the Minnesota border.Ontario is sometimes conceptually divided into two regions, Northern Ontario and Southern Ontario. The great majority of Ontario's population and arable land is in the south. In contrast, the larger, northern part of Ontario is sparsely populated with cold winters and heavy forestation.

    Source: https://en.wikipedia.org/