Akkodis is seeking a Technical Writer/Trainer for a contract position with a client located in Toronto, ON (Hybrid). Ideally looking for experience with Technical Writing with deep understanding of the product, preference would be someone coming from electronic/rail/signal documentation background, in particular in large organizations
Technical Writer/Trainer - Toronto, ON/Hybrid
Job Description
Prepare Operation manuals, Maintenance manuals and User guides for products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual Prepare product training materials, collate source information from design and development groups, incorporate internal and customer comments, circulate drafts for input and review and publish the training materials.
Detail changes using company Quality Management System procedures
Required Skill:
- Skills: Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
- 3 to 5 years of relevant experience in preparing technical documentation and delivering technical training
- Technical training experience with complex systems and solutions
- Proven didactic skills, knowledge and teaching methods
- Ability to explain and describe complex technical concepts to a varied audience
- Ability to analyze and interpret hardware/software/system specifications and documentation
- Excellent knowledge of railway industry and technology
- Experience with Interlocking systems
- Experience knowledge of Communications-Based Train Control (CBTC) Signaling Relay circuit analysis
- Excellent command of written and spoken English Superior Customer service and presentation skills Strong organizational skills and highly detailed oriented
Preferred Qualifications
- Electrical Engineering degree or equivalent degree.
- Diploma in Electronics/Technology or equivalent railway industry experience.
- Certification in Adult Learning Principles and Project Management would be an asset.
- Project management experience is an asset.
