Technical Writer, Canada, Cova Software

Canada, Canada
Published 2022-07-18
Expires 2022-08-18
ID #1090710246
Technical Writer, Canada, Cova Software
Canada, Canada,
Published July 18, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Technical writer
Work from home:

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About Cova:

Cova has been the fastest-growing software solutions company in the history of the legal cannabis industry and is now the #1 POS in North America. After launching commercially less than 4 years ago, we surpassed over 50 other companies as the industry preference. Through constant product innovation, execution of a clear growth strategy, and high integrity in everything we do, Cova delivers a premium service to its clients.

We design and build products on an open API architecture platform that elevates the dispensary retail experience. Our point-of-sale solution (POS) is purpose-built for cannabis retail and is based on years of experience in high growth/high complexity industries.

The legal marijuana market is on a fast growth trajectory with more new states legalizing every year. 5 more just passed in Nov 2020 and 2 additional states legislatively opted for retail operations in 2021.

Cova operates as a young company that spun out of a solid, well-established 20+ year old software company called iQmetrix. Collectively, our software can be found in over 20,000 stores across North America in several verticals, and we support retailers with one location and others who have thousands. Cova has invested heavily to have the industry-leading platform for enterprises and is technologically ahead of where the industry is heading.

Let's shape the next generation of cannabis retailers together and own it.

Team Description:

Cova has hundreds of different partners and individual integrators connecting to our platform. The API product team builds, documents, maintains, and supports these APIs so we can offer our customers a rich ecosystem of partners and integrations to enhance their experience.

Job Summary:

As the technical writer, you will work closely with the product manager, and technical lead of the API team. You will understand intimately the problems the team is solving, and you will help make the complex simple by creating concise, easy to follow documentation. Your documentation will be used by developers of all experience levels to extend and enhance the Cova retail platform.

Working with the team to understand the problem space we are solving for our customers.
Creating, and maintaining web API technical documentation.
Managing the overall design, and user experience of the Cova API developer’s portal.
Working closely with all stakeholders both internal and external to constantly improve our documentation and user experience.

An exceptional command of the English language with excellent written and oral communication skills.
You can easily bridge language used by developers with language used by businesspeople.
You have documented technical solutions for both internal and external audiences.
Experience calling web APIs with Postman, or similar API clients, and understand web API concepts.
Familiarity with the OpenAPI specification.
A basic understanding of HTML, and CSS.

What Really Matters:

A lot can be learned or trained, but there are a few things that can’t.
Strongly self-motivated with a drive to succeed
Caring about our clients and their customers
Being able to collaborate with others to ensure that we all succeed together

Want to Join the Team?

If you’re interested in a career with Cova, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are a hybrid work environment, remote and in-office for all employees in an office city.

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    Employer's info

    Cova Software
    Registered on October 7, 2017


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    Category info:

    Also known as Technical Communicators, Technical Writers create articles and guides to explain technical concepts in a way that is easier for end-users to understand.

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    Source: https://en.wikipedia.org/