Senior Administrator, Toronto

Published 2022-05-21
Expires 2022-06-21
ID #1006875573
Senior Administrator, Toronto
Canada, Ontario, Toronto,
Published May 21, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Senior administrator

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At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support. 

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables you to make important credit judgments with confidence.

Fitch Ratings is seeking a Senior Administrator to support the Toronto office. The position will be responsible for a wide range of tasks. A successful candidate would efficiently manage the day-to-day administrative operation of the office with professionalism and minimum supervision. In addition, they would provide advanced administrative duties; communicate across departments, offices and all levels of staff; perform duties of more complexity requiring independent judgment; understand company policies and procedures and the importance of trust, confidentiality, and accuracy.

Primary Responsibilities

Oversee all administrative aspects of the Toronto office of 50+ staff
Manage the day-to-day operations of the Toronto office
Liaise with colleagues in operations / procurement/ facilities
Provide secondary administrative support to the analytical team in Toronto (each analyst has a primary admin support in their respective U.S. groups/teams)
Act as liaison with various departments and independently initiate follow-up action; resolve administrative issues through appropriate channels
Implement policies and procedures as appropriate
Manage other administrative staff
Provide backup to other administrative staff as needed
Provide additional administrative support as needed
Provide customer service (internal and external); greet clients and other visitors, respond to requests for materials, and provide information on within scope of knowledge
Coordinate travel arrangements, prepare itineraries and obtain approvals as needed
Prepare expense reports
Provide front reception and telephone coverage
Scan, photocopy, or fax materials as needed
Prepare presentations and materials for conferences and meetings
Order and maintain the inventory of office supplies and printed materials
Oversee IT related functions for the office and liaise with the helpdesk
Act as liaison with IT, Mailroom, and Facilities
Review and distribute incoming mail and prepare outgoing correspondence
Process finance-related items through the Accounting Department, including but not limited to invoices or membership renewals
Direct and manage project development from beginning to end. Define scope, goals and deliverables and effectively communicate project expectations with team members and stakeholders.


Manage file maintenance (electronic and hard copy) to comply with department, regulatory, and compliance directives
Maintain organizational charts and floor plans
Conduct research via internet, Fitch website, Bloomberg, etc.
Coordinate new employee department orientation and set-up
Process subscription requests and renewals
Maintain databases and logs as appropriate for the department, including but not limited to attendance tracking, SalesLogix, compliance and regulatory related, and intradepartmental
Coordinate planning sessions, team building, group holiday events, etc.
Maintain department calendar, schedule meetings, and conference calls, and coordinate as needed with Conference Center. Notify participants as appropriate


University or College degree, graduate of a recognized secretarial school, or relevant work experience
Developed expertise in the field, with five or more years administrative and/or project management experience
Advanced knowledge of MS Word, Excel, and PowerPoint
Typing skills of minimum 55 w.p.m.
Good oral and written communication and interpersonal skills, with the ability to interface at all levels of the organization
Thorough knowledge of business English, grammar, spelling, and punctuation
Ability to work independently with minimal supervision
Ability and willingness to learn new tasks and software as required
Ability to establish and maintain effective working relations with supervising personnel, coworkers, and business professionals
Ability to recognize and provide solutions or referrals to problems arising from day-to-day activities of the group
Ability to project a positive, concerned image to clients and coworkers

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    Fitch Solutions
    Registered on October 7, 2017


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    Ontario is one of the thirteen provinces and territories of Canada. Located in Central Canada, it is Canada's most populous province, with 38.3 percent of the country's population, and is the second-largest province in total area. Ontario is the fourth-largest jurisdiction in total area when the territories of the Northwest Territories and Nunavut are included. It is home to the nation's capital city, Ottawa, and the nation's most populous city, Toronto, which is also Ontario's provincial capital. Ontario is bordered by the province of Manitoba to the west, Hudson Bay and James Bay to the north, and Quebec to the east and northeast, and to the south by the U.S. states of (from west to east) Minnesota, Michigan, Ohio, Pennsylvania, and New York. Almost all of Ontario's 2,700 km (1,678 mi) border with the United States follows inland waterways: from the westerly Lake of the Woods, eastward along the major rivers and lakes of the Great Lakes/Saint Lawrence River drainage system. These include Rainy River, Pigeon River, Lake Superior, St. Marys River, Lake Huron, St. Clair River, Lake St. Clair, Detroit River, Lake Erie, Niagara River, Lake Ontario and the St. Lawrence River from Kingston, to the Quebec boundary just east of Cornwall. There is only about 1 km (0.6 mi) of land border, made up of portages including Height of Land Portage on the Minnesota border.Ontario is sometimes conceptually divided into two regions, Northern Ontario and Southern Ontario. The great majority of Ontario's population and arable land is in the south. In contrast, the larger, northern part of Ontario is sparsely populated with cold winters and heavy forestation.

    Source: https://en.wikipedia.org/