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Junior Service Advisor, Vancouver, Mcl Motors

Published 2022-06-30
Expires 2022-07-30
ID #1067140639
Free
Junior Service Advisor, Vancouver, Mcl Motors
Canada, British Columbia, Vancouver,
Published June 30, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Junior service advisor


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Description


Looking for a great opportunity to work in Canada’s largest Automotive Group?

MCL Motor Cars  is currently looking to fill the position of  Junior Service Advisor.

Reporting to the service manager, the junior service advisor is responsible for promptly and courteously serving all service customers. This person will ensure they accurately obtain all required information on repair orders, fully explain required work and obtain proper authorization for the required work while maintaining focus on Customer Satisfaction and Labor Sales.


DUTIES & RESPONSIBILITIES

Ensure customer satisfaction.
Promptly meet and greet all clients in a friendly and courteous manner
Handle client concerns and/or misunderstandings with courtesy and tact
Complete vehicle inspections
Obtain pre-authorization costs, parts availability, and payments
Review and monitor all appointment files, recommendations, scheduled maintenance, and check for previous service recommendations
Explain what service/repair is recommended to customers
Monitor repair process, check job status and update work in process
Monitor all repair orders from opening to closing and ensure that customers are updated on progress
Review CSI monthly score and day to day performance
Review with the customer loaner policies and warranty details
Other duties as assigned by management

Dilawri Group of Companies  is Canada’s largest automotive group with 76 franchised dealerships representing 35 automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia. Privately owned and operated by the Dilawri family since , the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4, employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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    Employer's info

    Mcl Motors
    Registered on October 7, 2017

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    Sales is activity related to selling or the amount of goods or services sold in a given time period. The seller or the provider of the goods or services completes a sale in response to an acquisition, appropriation, requisition or a direct interaction with the buyer at the point of sale. There is a passing of title (property or ownership) of the item, and the settlement of a price, in which agreement is reached on a price for which transfer of ownership of the item will occur. The seller, not the purchaser generally executes the sale and it may be completed prior to the obligation of payment. In the case of indirect interaction, a person who sells goods or service on behalf of the owner is known as a salesman or saleswoman or salesperson, but this often refers to someone selling goods in a store/shop, in which case other terms are also common, including salesclerk, shop assistant, and retail clerk. In common law countries, sales are governed generally by the common law and commercial codes. In the United States, the laws governing sales of goods are somewhat uniform to the extent that most jurisdictions have adopted Article 2 of the Uniform Commercial Code, albeit with some non-uniform variations.


    British Columbia (BC) is the westernmost province in Canada, located between the Pacific Ocean and the Rocky Mountains. With an estimated population of 5.1 million as of 2020, it is Canada's third-most populous province. The capital of British Columbia is Victoria, the fifteenth-largest metropolitan region in Canada, named for Queen Victoria, who ruled during the creation of the original colonies. The largest city is Vancouver, the third-largest metropolitan area in Canada, the largest in Western Canada, and the second-largest in the Pacific Northwest. In October 2013, British Columbia had an estimated population of 4,606,371 (about 2.5 million of whom were in Greater Vancouver). The province is currently governed by the British Columbia New Democratic Party, led by John Horgan, in a minority government with the confidence and supply of the Green Party of British Columbia. Horgan became premier as a result of a no-confidence motion on June 29, 2017. The first British settlement in the area was Fort Victoria, established in 1843, which gave rise to the City of Victoria, at first the capital of the separate Colony of Vancouver Island. Subsequently, on the mainland, the Colony of British Columbia (1858–1866) was founded by Richard Clement Moody and the Royal Engineers, Columbia Detachment, in response to the Fraser Canyon Gold Rush. Moody was Chief Commissioner of Lands and Works for the Colony and the first Lieutenant Governor of British Columbia: he was hand-picked by the Colonial Office in London to transform British Columbia into the British Empire's "bulwark in the farthest west", and "to found a second England on the shores of the Pacific". Moody selected the site for and founded the original capital of British Columbia, New Westminster, established the Cariboo Road and Stanley Park, and designed the first version of the Coat of arms of British Columbia. Port Moody is named after him.In 1866, Vancouver Island became part of the colony of British Columbia, and Victoria became the united colony's capital. In 1871, British Columbia became the sixth province of Canada. Its Latin motto is Splendor sine occasu ("Splendour without Diminishment"). British Columbia evolved from British possessions that were established in what is now British Columbia by 1871. First Nations, the original inhabitants of the land, have a history of at least 10,000 years in the area. Today there are few treaties, and the question of Aboriginal Title, long ignored, has become a legal and political question of frequent debate as a result of recent court actions. Notably, the Tsilhqot'in Nation has established Aboriginal title to a portion of their territory, as a result of the 2014 Supreme Court of Canada decision in Tsilhqot'in Nation v British Columbia.

    Source: https://en.wikipedia.org/