Position Summary
We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families. Our team is growing, and we are currently seeking service-oriented individuals with strong communication skills to join our remote sales team.
Company Background
With decades of experience, our organization partners with over 40,000 unions, associations, and member groups across North America, serving millions of members. These groups request access to permanent benefits designed to provide long-term protection, especially when traditional workplace coverage is reduced or lost.
Our focus is on building lasting relationships with members by offering reliable service, education, and support. We are recognized for our strong culture, commitment to growth, and dedication to helping individuals succeed in a remote environment.
Key Responsibilities
Conduct inbound and outbound client communication
Schedule appointments with members who have requested information
Present and explain benefit options through virtual meetings
Guide clients through the application process
Maintain accurate records and complete required documentation
Provide ongoing support to new and existing clients
Track daily activity and performance metrics
Participate in optional training and development sessions
Work alongside underwriting to ensure applications are completed properly
What We Offer
Flexible, work-from-home environment
Structured training and ongoing support
Clear path for long-term career growth
Weekly team development sessions
Opportunities for recognition and travel incentives
Health benefits available after a qualifying period
Minimum Qualifications
Strong verbal and written communication skills
Effective time management and organizational ability
High school diploma or equivalent (post-secondary education is an asset)
Previous customer service or retail experience is beneficial but not required
Willingness to obtain a professional license (support provided; fees may apply)
