Insurance Qa Manual Tester / Qa Analyst

Position: Fire Light Insurance QA Manual Tester / QA Analyst

Location : Canada

Duration: Contract

Rate : DOE

This role is responsible for validating and testing insurance carrier products and workflows configured within the Fire Light platform for National Financial Services (NFS), a major broker-dealer (part of Fidelity).

The position ensures that insurance products, e-applications, workflows, forms, suitability checks, and integrations function accurately and comply with carrier, broker-dealer, FINRA, and regulatory requirements before being released to advisors and operations teams.

The role primarily focuses on manual functional testing, workflow validation, regression testing, UAT coordination, and production support for Fire Light implementations and enhancements.

Key Responsibilities

Product & Workflow Testing
Perform end-to-end manual testing of insurance carrier products configured in Fire Light, including:
Annuities (fixed, indexed, variable)
Life insurance products
e Applications and submission workflows
Suitability and compliance workflows
e Signature and document generation processes
Validate product rules, rate tables, riders, disclosures, forms, and underwriting workflows.
Execute functional, regression, integration, and user acceptance testing (UAT) for new product launches, enhancements, and production changes.

Test Planning & Execution

Create and maintain:

Test plans
Test scenarios
Test cases
Test scripts
Defect reports
UAT documentation
Validate \"In-Good-Order\" (IGO) submissions and ensure downstream processing accuracy.
Coordinate testing cycles with business analysts, operations teams, compliance teams, carriers, and developers.

Defect Management & Troubleshooting

Identify, document, and track defects through resolution.
Perform root cause analysis for workflow failures, incorrect validations, form issues, and integration problems.
Support production issue triage and provide QA validation for fixes and patches.

Compliance & Regulatory Validation

Validate FINRA, broker-dealer, and carrier compliance requirements within Fire Light workflows.
Ensure suitability rules, disclosures, state forms, and audit requirements are functioning correctly.
Verify access controls, workflow approvals, and document retention behaviors where applicable.

Integration & Data Validation

Validate integrations between Fire Light and:
Carrier systems
CRM platforms
Document management systems
e Signature providers
APIs and downstream operational systems
Perform API and data validation testing using tools such as Postman and SQL queries where applicable.

Collaboration & Documentation

Work closely with:

Product configuration teams
Business analysts
Compliance teams
Operations teams
Carrier partners
Development teams
Hexure support teams

Maintain QA documentation, release validation records, and testing evidence for audit and compliance purposes.

Required Skills & Experience

Strong understanding of insurance products, especially:
Fixed annuities
Indexed annuities
Variable annuities
Life insurance products
Hands-on experience with:
Fire Light platform (preferred)
or similar insurance platforms and e Application systems

Experience in:

Manual functional testing
Regression testing
UAT coordination
Workflow testing
Integration testing

Familiarity with:

Insurance new business processes
Broker-dealer operations
FINRA compliance and suitability workflows

Experience with:

JIRA / Azure Dev Ops / ALM tools
SQL validation
API testing tools such as Postman
Strong analytical, troubleshooting, and attention-to-detail skills.
Ability to manage multiple testing cycles and carrier implementations simultaneously.

Nice-to-Haves

Prior experience at:
NFS/Fidelity
LPL
Insurance carriers
Insurance distribution firms
Broker-dealers

Exposure to:

Automation testing tools
Selenium
Power Automate
Insurance workflow platforms
Familiarity with Agile/Scrum delivery models.