Program Manager, London, Agilus Work Solutions

Published 2022-07-01
Expires 2022-08-01
ID #1068439914
Program Manager, London, Agilus Work Solutions
Canada, Ontario, London,
Published July 1, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Program manager

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If you have managerial experience and a strong computer background, we may have a role for you...Agilus is recruiting for a Program Manager in the Utilities Sector in London, Ontario. The Program Manager will be in charge of overseeing Shared Services within our client's business operations. Additionally, the Program Manager will also be spearheading projects and initiatives to improve all existing and potential customer-facing applications. Accountabilities:Manage the relationship and service levels with existing shared services utilities and promote more collaboration across Ontario utilitiesDevelop shared services proposals, including justification, sourcing, evaluation and contract documents, business cases, project plan, project charter and other relevant customer onboarding documentsManage the shared services customer working group with the goal of aligning customer needs with product roadmapsProvide technical leadership to staff on customer-facing applications throughout the full project lifecycle, including scope, IT design, cost, schedule and quality assuranceCollect, analyze, and interpret customer and other stakeholder input to identify and create requirements and information useful in optimizing and improving the customer experience Create and contribute to technical design and system architecture requirementsLeverage a referenceable track record of successfully managing and executing initiatives related to IT process reengineering and optimization, strategy, business case, technology roadmap development, etc.Liaise with industry professionals, customers, city officials, industry associations, regulators and other agencies, representing the corporation regarding information technology mattersRequirements:5 years minimum of progressive, managerial/supervisory experience at a senior levelBachelor's degree in Computer Science or Software/Computer/Electrical Engineering from a recognized universityExperience in the IT and/or electric-utility sector, with knowledge of utility information technology systems, data management systems, cloud computing and other related technology-driven systemsExperience in preparing detailed business plans, reports and analyses, and delivering presentations to various audiencesExperience liaising with senior management, customers, and external agenciesProven leadership and relationship management ability, strong business acumen, and communication skillsAbility to establish and maintain positive and effective cross-functional relationships at all levels of the organizationTotal compensation:Competitive compensation based on experienceFull extended healthcare package including pension plan and vacation allotmentJoin an award winning organization known for customer service excellenceBe an integral part in the success of one of London's most important employersRelocation incentives available for the right candidateInterested? Please apply directly online by email mailto:'[email protected]">[email protected] Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at https://en.agilus.ca/Account/Register">agilus.ca/Account/Register as new exciting employment opportunities become available daily.We value a diverse workplace.Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.  Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on http://en.agilus.ca/jobs/accommodations.aspx?Job_id=120279">Request.

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    Agilus Work Solutions
    Registered on October 7, 2017


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    A program manager acts as a coordinator between multiple projects at a business or organization to be sure their benefiting each other and aligning with overall business goals. They are different from project managers because they do not directly over see individual projects.

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    Source: https://en.wikipedia.org/