Process Improvement Leader

Empire Life Canada, Ontario, CA
154,000 CA$

Published 2026-02-25

Description

Driving Transformation while Building Trusting Relationships



As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.



The total target compensation (TTC) range, including salary and target bonus, is $104,160 - $154,000. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component.



Why Join Us? Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation. Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success. Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation. Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.



What You’ll Do Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams. Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials. Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices. Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.



What We’re Looking For

Skills & Experience: A mix of experience in areas such as:
Data Science, Analytics, Visualization & Artificial Intelligence
Process Design & Systems Thinking
Digital Development Programming
Project Management
Product Management
Operations Management
Or other relevant fields

Key Qualities:
Strong leadership abilities
High self-initiative and ownership of projects
Fast learner with excellent critical thinking and listening skills
Clear, concise communicator
Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)

Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.



Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.



Additional Information

Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.



Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.



Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire .



Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca.





Location

Canada
Ontario
Canada
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Attributes

Job type Full time
Contract type Permanent
Salary type Per annum
Occupation Process improvement leader
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Empire Life
Empire Life
4574 active jobs
Registered 2021-12-04
Canada

Our mission is to help Canadians build wealth and protect their financial security. We want to be the leading, independently owned, Canadian financial services company known for simplicity, being easy to do business with and having a personal touch. We value integrity and high performance, and are constantly searching for better ways to provide products and services that meet our customers needs. We offer a full range of financial products and services - including personal life insurance, critical illness coverage, investment options, group life and health benefits and group RSP plans. We're proud of our history and reputation for offering quality, innovative products with a dedication to personalized service. Part of our success comes from the strength of our relationships with our distribution partners, their clients and our employees. All of this, combined with our strong financial position has made us one of the top 10 life insurance companies in Canada. We've been doing business since 1923 and through hard work and dedication, have made Empire Life a company of which we are proud. The Empire Life Insurance Company (Empire Life) is a subsidiary of E-L Financial Corporation Limited. Our Head Office is located in Kingston, Ontario, Canada and we have service and individual and group sales and marketing centres across the country. Specialties Personal Life Insurance, Critical Illness Coverage, Investment Options, Group Life and Health Benefits, Group RSP Plans
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