Payments Operations Associate (remote — South America / Canada) - Revley

Revley Langley, British Columbia, CA
50,000 CA$

Published 2026-04-09

Description

About Revley

Revley is the operating system for high-scale subscription commerce. We route transactions across 9+ payment processors for enterprise brands doing $50 K–$5 M+/month. We're growing fast and need someone to handle the daily payment operations that keep merchants moving.

The Role

You work under the Head of Payments. You execute — not strategize. Your job is to make sure every merchant application gets submitted, every document gets collected, every gateway gets set up, every follow-up gets sent, and every status gets updated. You follow SOPs and playbooks. When something is stuck, you flag it.

What You'll Do

— Submit MID applications to processors (NMI, Kurv, Pay Arc, Nuvei, Airwallex, Stripe, others) — Collect merchant KYC documents (LLC docs, ID, bank statements, processing statements, EIN) — Follow up with processor underwriting teams every 3–5 business days — Respond to RFIs within 24–48 hours — Set up gateway connections — pull API credentials, store in 1 Password, notify engineering — Set up chargeback prevention tool enrollments per instructions — Configure Shopify checkout settings per engineering instructions — Update the CRM daily — every merchant, every processor, every status, every blocker — Communicate with merchants and processor reps on Slack and email — Maintain credential hygiene — every key goes in 1 Password, nowhere else — Follow per-processor checklists — Stripe is 1–3 days, Airwallex is 2–4 weeks, NMI is 1–5 days — Flag issues proactively — application rejected? Processor going dark? You don't wait. You escalate.

What We're Looking For

— Obsessively organized — one missing document delays an application by weeks — Strong English (written and spoken) — daily communication with merchants, processors, and leadership — Proactive follow-up instinct — if something's pending 5 days, you're already chasing it — Comfortable with tools — CRM, Slack, 1 Password, Google Drive. You pick up new tools fast — Detail-oriented with sensitive data — API keys and payment credentials daily — Available 9 AM–6 PM EST — South America or Canada timezone required

Comp

$1,500–$2,500/month USD. Full-time dedicated. 1099 contractor. Paid biweekly.

What You Get

— Ground-floor role at a fast-growing commerce platform — Opportunity to grow into a senior payments ops role — Comprehensive training — knowledge base + playbooks for every processor — Work directly with the founding team

Location

Langley
British Columbia
Canada
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Attributes

Job type Full time
Contract type Permanent
Salary type Per annum
Occupation Payments operations associate (remote — south america / canada) - revley
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