Adecco is currently hiring a temporary full-time detail-oriented Customer Engagement Specialist to work for our client in Toronto, ON.
In this role you will be responsible for improving the in-app experience through strategic merchandising of grocery, convenience, retail, and alcohol.
This includes working with item collections, offers, and marketing surfaces, which have direct impact on both customer conversion and engagement.
Having accurate search quality improves the experience of customers, leading to better conversion and platform reliability.
This role requires a detail-oriented individual with a passion for optimizing customer interactions and driving results, if this describes you apply today!Pay Rate: $ 45/hour Location: Toronto, ON (Hybrid - Tuesdays and Thursdays in office)Job type: Temporary | Full-time | 6-month contract Here's why you should apply:4% vacation paid weekly Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: Monitor the quality of searches and submit tickets for identified issues to be resolved Collaborate with Catalog team on catalog quality and seasonal occasions Build, deploy, and refresh in-app curated surfaces and item collections Support analysis of item collections and offers to track conversion and impact Qualifications:· Must be legally eligible to work, and reside in Canada Ability to thrive in a fast-paced and ambiguous environment High attention to detail and strong process/project management skills1+ year of experience working within an operations (or similar) role Excel/Google Sheets proficiency SQL experience a plus Bilingual (French Canadian) a plus Are you interested in this position?
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Customer Engagement Specialist, Toronto
Free
Customer Engagement Specialist, Toronto
Canada, Ontario, Toronto,
Modified June 18, 2024
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Perfect placements. Speedy staffing. Tenacious testing. Who's Adecco, we hear you ask? Only the top provider of first-class HR solutions. Our consultants work with some of the best, and most exciting, companies all over the world. We equip our clients with priceless industry insight and put everything we've got into training and mentoring our candidates.
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