Assessor Relations Manager, Vaughan, Oncidium

Published 2022-07-17
Expires 2022-08-17
ID #1089766456
Assessor Relations Manager, Vaughan, Oncidium
Canada, Ontario, Vaughan,
Published July 17, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Assessor relations manager
Work from home:

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About Us:

Oncidium is a leading national provider of occupational health services. Over the past decade, Oncidium has grown and innovated to meet the changing demands of a dynamic workforce. Today, Oncidium has evolved to fully integrated absence management and workplace health solution provider. Oncidium has serviced more than 1,500 customers across Canada, including all levels of government, medium size to large national and multinational corporations, insurance organizations, and numerous manufacturing sectors. We offer several contracts and permanent-based positions with lots of room for growth.

Position Summary :

The Assessor Relations Manager will be responsible for monitoring the capacity required to full client referrals across the organization; negotiate with assessor to ensure fees are within legislative guidelines and/or competitive based on specialty and region; solicit and secure assessors to fill gaps; focus on the expansion of the existing roster to meet all service lines;

The Assessor Relations Manager will oversee the Roster Administrator and have ultimate responsibility for securing block booking dates, travel clinics, approving availability, and ensuring all assessor credentialing is current.

Job Type:  Full-time, Permanent, Hybrid (Remote/In-Office)


8-hour shift

Monday to Friday


Responsible for overall assessor relations, Assessor recruitment, fee negotiations and credentialing

Responsible for identifying and anticipating assessor recruiting needs and gaps by intake and booking and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.

Ensuring the recruitment and credentialing of assessor is completed properly (e.g., review of Curriculum Vitae / Resume, Good Standing with appropriate College, terms and conditions of Assessor obligations met and social media searches etc.)

Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment, report quality, and ranking.

Overall responsibility for maintaining the Accident Benefits, Med-Legal, Employer and CAT rosters, and submission of all client roster submissions on a quarterly, year basis.

Provide the necessary support i.e. follow-up emails or phones calls to the Clinical Team when assessors are not maintaining turnaround times associated with “Obtain Assessor Report”, “Assessor Report Review”.

Supervise, train, and oversee the responsibilities of the Roster Administrator (assessor information is updated accurately, pre-book dates and block booking calendar is managed to meet key performance metrics).

Organize and run weekly travel clinic meeting with roster administrator, referral team leads, and directors as required present.

Supervise and oversee the responsibilities of the Senior Billing Analysts (assessor payables).


Must Have:

5+ years experience in independent medical/assessment assessor relations or as a pharmaceutical sales representative

Post-secondary degree or diploma, ideally in business, or related experience

Minimum of 2 years managing employees

Nice to Have:

Bilingual fluency in both English and French is considered an asset

Skill Requirements:

Dependable and organized; responsive to deadlines, informing the team of progress and conducting appropriate follow-up when necessary

Strong interpersonal skills, proven ability to develop and maintain relationships with clinicians and supporting team

Highly collaborative and experienced in working with cross-functional teams

Highly organized with strong attention to detail and record accuracy

Ability to multi-task on multiple high-priority projects \ deliverables.

Strong communication skills (Oral & Written)

 COVID-19 precaution(s):

Remote interview process

Personal protective equipment provided or required

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

           If you feel like this an ideal opportunity for you then apply today!  

We thank everyone who is interested in our role. We'll reach out to candidates directly if we are interested in moving forward.

Oncidium is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

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    Employer's info

    Registered on October 7, 2017


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    Category info:

    Manufacturing is the production of merchandise for use or sale using labour and machines, tools, chemical and biological processing, or formulation. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial production, in which raw materials are transformed into finished goods on a large scale. Such finished goods may be sold to other manufacturers for the production of other, more complex products, such as aircraft, household appliances, furniture, sports equipment or automobiles, or sold to wholesalers, who in turn sell them to retailers, who then sell them to end users and consumers.

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