Scrum Master/project Manager, Vancouver

Published 2022-05-23
Expires 2022-06-23
ID #1009210839
Scrum Master/project Manager, Vancouver
Canada, British Columbia, Vancouver,
Published May 23, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Scrum master/project manager

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What We Are

We’re a collection of enterprise solutions that redefine the digital restaurant experience. You might find us a little biased but not in this category. We’re badass, all day, everyday — and that comes down to our mission and initiatives. We take restaurants and build out the whole package. We’re the OG 3rd-party delivery platform hate-club, putting money and data back into our clients pockets. We’re the new age tech nerds that build out performance tools to drive guests to restaurants and only restaurants. We’re all from the restaurant industry. We know what we wanted, needed and never got. 

Lunchbox is for restaurateurs by restaurateurs & we’re shouting that from the rooftops. We’re led by food people who care. We regularly launch stuff that helps the industry. We roll up our sleeves and get dirty.

It’s also important to note that we have raised $22M+ with our Series A funding led by Coatue.

What We’re Not

Well, we’re not Grubhub. Not Seamless. Sure in the hell not UberEats. We’re not charging our clients a 30% commission on sales and we’re definitely not gatekeeping data. We leave all that for the 3rd-party platforms to do. 

The Roadmap

In one month you’ll..

Have 1:1 meetings with your direct manager and your key org players; Shadow team members during training/onboarding
Take ownership of managing scrum ceremonies for multiple scrum teams 
Understand our product vision, the product strategy and how that translates into the short-term and long-term product roadmaps
Become comfortable with your team and tools 

By month 3 you’ll...

Track, manage and share metrics for each scrum team you manage 
Understand our product vision, the product strategy and how that translates into the short-term and long-term product roadmaps
Develop and implement performance goals
Managing any new projects to support the Engineering team as needed

By month 6 you’ll...

Assess performance goals and adjust for improvement
Review scrum team and project processes and procedures for improvement


We are looking for a hybrid Scrum Master/Project Manager who can run scrum ceremonies in an agile work environment, as well as Project Manage our support workflow. This is a great opportunity to utilize skill sets from both areas to support our Agile workflow

What You’ll Do

Act as SCRUM Master for multiple teams, as well as providing Project Management support towards the triage and resolution of critical client issues
Prepare, organize and facilitate Scrum ceremonies including daily Scrum, backlog refinement, sprint planning, sprint demos, and retrospectives
Serve Scrum teams through the resolution of roadblocks both within the team and across teams, mediation of conflicts, team decision making, and team self-organization
Continuous coaching of the Scrum team and individuals. Train and advocate for Agile practices across the organization. Advocacy for under-heard members of the team
Work with other Scrum Masters to define, reinforce and maintain a consistent practice across the organization
Ensure the Scrum framework is executed including the definition of done, the definition of ready, refinement, pointing, execution, QA. 
Work with the other Scrum Masters to coordinate PI Planning
Maintain Jira projects, boards, filters, and other tools to serve the organization as needed
Report velocity, sprint burndown, release burn up and other scrum metric measures of progress per sprint and as needed for assigned scrum teams
Develops and manages project schedules and status’ using available tools as needed 

What We’re Looking For

Minimum of 3 years of progressive experience in project management and agile workflows, e.g. Agile, Kanban, and Hybrid
Minimum of 1 year of progressive experience leading multiple agile teams. Prefer Scrum experience over other agile frameworks
Proven record of successful agile program and project delivery, of building consistent cadence including a collection of performance data and reporting of business-relevant information in ways stakeholders understand, and of collaboration with team members and leadership
Expert understanding of project management tools and resources
Ability to prioritize product work in a rapidly changing environment
Experience in software development and engineering roles is preferred
Strong communication and collaboration skills
Authorized to work in the United States

Think you have what it takes, but not sure you check every box? Apply to the role anyway!

Why Lunchbox?

We provide learning and development opportunities to help you grow and thrive at Lunchbox.
Diversity comes from the top. We’re a team of all-ages BIPOC & working parents.
We host fun and social virtual events (like book club meetings, team happy hours, and company-wide talent shows) that help you stay connected with team members all over!
The opportunity to work with a welcoming, collaborative and badass team!

Some Awesome Benefits:

Competitive salary and equity packages.
Comprehensive health coverage (medical, dental, and vision).
Online mental health therapy — we make wellness a priority!
Unlimited PTO from day one and paid leave for all new parents.
A WFH stipend, monthly wellness allowance, and amazing Lunchbox merchandise.
The coolest perk ever — we’ll pay for any food-related tattoo!

Lunchbox is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This means, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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