Overview We are looking for a Learning and Development Specialist to join Broker Link and work out of our Atlantic region. On a permanent full-time basis. The successful candidate will report to Learning & Development in Human Resources. Primary role will be to instruct within our regional training discipline by teaching in our PI Foundations and PI Edge programs. Create and deliver instructor-led training in soft skills, behavioural skills, product knowledge, and leadership skills. Use adult learning principles to deliver engaging and interactive learning experiences through a range of methodologies. Prepare, support, and train employees in delivering an exceptional customer experience, increasing individual productivity and building various skills and competencies. Align training with current strategic objectives. Adhere to department, program and regulatory policies and procedures. Responsibilities Educates employees through multiple L&D disciplines. Research, create, prepare, and present educational materials. Supports and promotes the adoption and application of workplace learning. Ongoing administrative management on existing and completed training courses and programs. Collaborates with team members and external stakeholders to plan programs; identify and develop solutions to fill training gaps locally, regionally, and nationally. Participates in various HR and cross-departmental projects. Performs other duties as needed. Qualifications Insurance License (Required)CAIB 1 & 2 or 3 CIP courses3-5 years insurance experience1-year instructional experience (asset)Strong application of National workflows Strong customer service Attention to detail Advanced communication Solutions-driven, customer-focused Facilitation and teaching abilities Perks & Benefits Flexible health and dental insurance benefits package Personal Spending amount to invest in your healthy lifestyle RRSP - Company matching ESPP - Employee Share Purchase Plan with matching Dress for your day’ policy Competitive compensation package with bonus potential Employee discount program (Apple, Bell, Rogers and more)Paid Time Off : personal days, volunteer days, exam / study time, jury duty, starting at 3 weeks of vacation per year Recognition as a Canada’s best employer (Kincentric 2024)About Broker Link & Inclusion Broker Link is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. We are committed to creating and maintaining an inclusive environment that embraces diversity and sees it as strength. We foster a workplace that makes all team members and customers feel welcome and appreciated. Discover more about Broker Link by visiting our website. At Broker Link, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!Broker Link is an equal opportunity employer. Referrals increase your chances of interviewing at Broker Link by 2x.
