Technical Support Representative, Moncton

Published 2022-05-23
Expires 2022-06-23
ID #1009735442
Technical Support Representative, Moncton
Canada, New Brunswick, Moncton,
Published May 23, 2022

Job details:

Job type: Full time
Contract type: Volunteer
Salary type: Monthly
Occupation: Technical support representative

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Assumption Life is looking for a qualified Support Agent to provide a first level technical support for all users of Assumption Life’s computer systems. This person participates in the maintenance and development of technology as well as technical troubleshooting with users of operating systems, software and office tools, server client systems and related equipment to ensure consistent productivity and optimal customer service. Responsibilities: Offer technical support of any level to our users by phone or in person: Computers, monitors, printers, or any other electronic equipment that the user uses. The agent will also support the users' software. Prepares, installs, maintains and supports computers for Head Office users with respect to operating systems and firmware on a regular basis Participates in the installation, maintenance and support of client-server application software for head office users. As needed, offer second-level technical support to our external brokers over the phone and using the TeamViewer software. Qualifications : Bilingual - French and English - oral and written is required Post-secondary degree and experience in the field Advanced knowledge of Windows operating systems and the Microsoft Office software suite, specifically Word, Excel, Outlook and Sharepoint. Good knowledge of network principles and communications links In-depth knowledge of Active Directory Strong analytical skills and problem-solving skills to be able to respond to client requests or problems. Physical effort: Must be able to lift heavy computer equipment and crawl under desks to plug in - unplug equipment What we offer you: The opportunity to be part of a dynamic and high-performing team that adheres to the following values: leadership, collaboration, trust and commitment. Training and development opportunities. A comprehensive benefits package including a competitive salary, bonus, pension and benefits. A dynamic location in downtown Moncton. One paid day of volunteer work. A gym located in the building. If this challenge matches your career aspirations and you would like to play a key role in the exciting development of our company, please apply no later than May 23, 2022

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    Assomption Vie
    Registered on October 7, 2017


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    Insurance is a means of protection from financial loss. It is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. An entity which provides insurance is known as an insurer, insurance company, or insurance carrier. A person or entity who buys insurance is known as an insured or policyholder. The insurance transaction involves the insured assuming a guaranteed and known relatively small loss in the form of payment to the insurer in exchange for the insurer's promise to compensate the insured in the event of a covered loss. The loss may or may not be financial, but it must be reducible to financial terms, and must involve something in which the insured has an insurable interest established by ownership, possession, or preexisting relationship. The insured receives a contract, called the insurance policy, which details the conditions and circumstances under which the insured will be financially compensated. The amount of money charged by the insurer to the insured for the coverage set forth in the insurance policy is called the premium. If the insured experiences a loss which is potentially covered by the insurance policy, the insured submits a claim to the insurer for processing by a claims adjuster.

    Moncton (; French pronunciation: ​[mɔŋktœn]) is one of three major urban centres in the Canadian province of New Brunswick, along with Saint John and the capital city of Fredericton. Situated in the Petitcodiac River Valley, Moncton lies at the geographic centre of the Maritime Provinces. The city has earned the nickname "Hub City" due to its central inland location in the region and its history as a railway and land transportation hub for the Maritimes. The city proper has a population of 71,889 (2016) and a land area of 142 km2 (55 sq mi). Greater Moncton has a population of 144,810 (2016), making it the largest city and census metropolitan area (CMA) in New Brunswick, and the second-largest city and CMA in the Maritime Provinces. The CMA includes the neighbouring city of Dieppe and the town of Riverview, as well as adjacent suburban areas in Westmorland and Albert counties.Although the Moncton area was first settled in 1733, Moncton was officially founded in 1766 with the arrival of Pennsylvania Dutch immigrants from Philadelphia. Initially an agricultural settlement, Moncton was not incorporated until 1855. The city was named for Lt. Col. Robert Monckton, the British officer who had captured nearby Fort Beauséjour a century earlier. A significant wooden shipbuilding industry had developed in the community by the mid-1840s, allowing for the civic incorporation in 1855. However, the shipbuilding economy collapsed in the 1860s, causing the town to lose its civic charter in 1862. Moncton regained its charter in 1875 after the community's economy rebounded, mainly due to a growing railway industry. In 1871, the Intercolonial Railway of Canada had chosen Moncton as its headquarters, and Moncton remained a railway town for well over a century until the closure of the Canadian National Railway (CNR) locomotive shops in the late 1980s. Although the economy of Moncton was traumatized twice—by the collapse of the shipbuilding industry in the 1860s and by the closure of the CNR locomotive shops in the 1980s—the city was able to rebound strongly on both occasions. The city adopted the motto Resurgo (Latin: I rise again) after its rebirth as a railway town. The city's economy is stable and diversified, primarily based on its traditional transportation, distribution, retailing, and commercial heritage, and supplemented by strength in the educational, health care, financial, information technology, and insurance sectors. The strength of Moncton's economy has received national recognition and the local unemployment rate is consistently less than the national average.

    Source: https://en.wikipedia.org/