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Voice Network Engineer, Montréal

Last update 2024-06-15
Expires 2024-06-15
ID #2177427853
Voice Network Engineer, Montréal
Canada, Québec, Montréal,
Modified June 1, 2024


Job Description: Title: Network Security Voice Engineer Client ID: 14235556 Contract Duration: 12 Months (Extendable)Location: Montreal, QCThe position is for a level 3 voice engineer, Cisco CUCM, Unity and UCCx are a must, and working knowledge with Oracle session border controller and Oracle Enterprise Communication Broke is an advantage. Duties: Level 3 BAU support of Call manager, Unity Voicemail, and Unified Call Center Express Active participation in the upgrade of the systems mentioned above to version 14.1, incl. planning, upgrading, and testing before August 2024 Active participation in the planning for upgrading to version 15 for the above systems. Level 3 troubleshooting of those systems Working with the vendor Cisco in case of issues Documenting and/or updating documentation of the above Cisco video server configuration/maintenance (VCS and Expressway)Not mandatory skills, but preferred would be experience within configuration and operation/maintenance of Oracle Session Border Controller(SBC) and Oracle Enterprise Communication Broker (ECB)Oracle Enterprise Operations Monitor Integration of PSTN telephone with TEAMSVitec (formerly Exterity) IPTV solution Key Competencies Strong team player Strong communication and documentation skills At least 5 years experience as a level 3 engineer in the above-mentioned products Can work independently. Skills, Knowledge, and Experience In-depth knowledge of Cisco Voice infrastructure, including. Voice Gateways In-depth knowledge of Cisco Call Manager, esp. version 12 and above Good working knowledge of Unity and UCCx. Working knowledge of Oracle SBC and ECB is preferable Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Voice network engineer

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