Summary Are you a detail-oriented finance professional looking to take the next step in your career? Co Ho Services is seeking a skilled Accounts Payable Agent to join our growing team in Vancouver, Washington. This hybrid position offers the perfect blend of remote and in-office work, allowing you to maintain work-life balance while growing professionally.
Position Overview As our AP Agent, you'll play a crucial role in maintaining accurate financial records and ensuring timely payments to our vendors. This position is ideal for someone who thrives on precision, enjoys problem-solving, and wants to work with a dynamic team in the hospitality industry.
What You'll Do Process and code invoices with high accuracy
Manage weekly and monthly check runs
Handle ACH payments with precision
Reconcile vendor statements
Process expense reports and reimbursements
Maintain organized digital and physical filing systems
Research and resolve billing discrepancies
Manage petty cash and related documentation
What You'll Bring2+ years of accounts payable experience
Strong Microsoft Office skills, particularly in Excel
Sharp attention to detail and analytical mindset
Excellent organizational and time management abilities
Strong written and verbal communication skills
Ability to handle multiple company accounts with accuracy
Self-motivation and team collaboration skills
Bonus Points For Previous experience in the hospitality industry
Proven track record of process improvement
Experience with financial software systems
Background in multi-entity accounting
Why You'll Love Working Here Flexible hybrid work arrangement(in-office training period required)
Professional development opportunities
Collaborative, supportive work environment
Competitive compensation package
Physical Requirements:
6-8 hours: Sitting
3-6 hours: Grasping, Reaching
1-3 hours: Standing/Walking
Up to 1 hour: Climbing Stairs, Crouching/Bending/Stooping, Lifting/Carrying (up to 20 lbs.), Pushing/Pulling
Why work for us?
Competitive Company Benefits for Full Time Employees – 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through Sun Life Financial, and a Vision plan through Sun Life Financial using the VSP network.
A Retirement plan through the company sponsored 401k plan which includes a company match
Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!
At Coho Services, our company culture is built upon five key pillars: balance, communication, collaboration, curiosity, and caring. As a new employee, we invite you to embrace these core values and contribute to the positive, growth-oriented environment we've cultivated. The Difference You Will Make We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in specific provinces in Canada, either: British Colombia, Ontario, or Quebec. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. A Typical Day Complex case management: Has “perfected the core” of your role of providing the highest level of service to our community
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone
End-to-end management of complex cases with the objective to resolve customers’ issues based on workflows & management guidelines
Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate
Takes on casework at a degree of severity/complexity under close supervision
Ability to recognize & assess threatening & risky behaviors
Demonstrate ownership mentality & good judgment as well as skill to question and deviate from the workflow when needed only through management approval
Be highly receptive to feedback from management, Quality & clinical staff teams and quickly adopt behaviors to improve the quality of your work
Understands multiple perspectives on a topic or situation
Able to evaluate and present multiple options for addressing a problem
Can be brought to engage more with senior stakeholders with help from management
Combining Efficiency With Quality Has displayed an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution Your Expertise3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts
Hospitality experience is a plus, in particular working for technology platforms.
Ability to work weekend days and public holidays required, as well as evening shifts. Your schedule can change to meet business needs
Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials
Very good interpersonal and communication skills, both written and spoken, including conflict resolution.
Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time
Basic computer literacy, including Apple/Mac OS and Google Suite
Language proficiency in English, other languages are a plus
Able to assess risk accurately, understand level of urgency, exercise good judgment when it comes to risky situations, and share the most pertinent information with stakeholders We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Ready to Join Us?If you're passionate about accuracy, enjoy solving problems, and are looking for a role that offers both stability and growth potential, we want to hear from you! Submit your resume and cover letter detailing your accounts payable experience and why you'd be a great fit for our team.