The Canadian Mental Health Association Algoma (CMHA) is a mental health and addictions agency dedicated to improving community well-being through advocacy and accessible services. Headquartered in Sault Ste. Marie, Ontario, CMHA Algoma operates across the Robinson-Huron and Robinson-Superior Treaty territories, serving a population of over 110,000 with more than 130 employees and 50 volunteers. The organization is part of a federation of 27 Ontario branches, committed to a long-standing belief that there is no health without mental health, aligning with provincial initiatives like the 'Roadmap to Wellness'.

The Opportunity

CMHA Algoma is seeking a Chief Operating Officer (COO) to report to the CEO, responsible for managing daily operations, optimizing processes, and advancing strategic goals. The COO will collaborate with staff and partners to enhance community mental health and addiction services.

Responsibilities

1. Develop and evaluate operational objectives and service standards aligned with community needs and organizational plans.


2. Collaborate with stakeholders to implement strategic initiatives.


3. Delegate tasks to leadership, ensuring integration of strategies into daily operations.


4. Implement risk management strategies to support community programs.


5. Manage the annual budget, ensuring alignment with strategic objectives.


6. Prepare reports for the CEO, Board, and community stakeholders.


7. Ensure compliance with legislation, policies, and program standards.


8. Lead staff in achieving operational excellence, including performance management and development.


9. Ensure policy adherence and legislative compliance.


10. Promote a healthy workplace in accordance with occupational health and safety laws.


11. Stay informed of legislative changes and enforce regulations.


12. Engage in professional development to maintain expertise.

Qualifications

Preference given to candidates with:

• Understanding of rural communities like Algoma.


• Experience in change management and strategic planning.


• Strong communication and stakeholder engagement skills.


• Knowledge of legislation, policies, and business process improvement.


• Risk management expertise.


• Financial acumen in budgeting, forecasting, and reporting within the not-for-profit/healthcare sectors.


• High integrity, confidentiality, and accountability.


• Diplomacy, negotiation, and conflict resolution skills.


• Commitment to diversity, equity, inclusion, and accessibility.


• Analytical and organizational skills.


• Proficiency with digital tools and applications.


• A valid Ontario driver’s license and vehicle.


• Bilingual communication skills are an asset.

Additional Information

Applicants from diverse backgrounds are encouraged to apply. CMHA provides accommodations during the hiring process as per legal requirements.

Location and Compensation

This role requires residence in Sault Ste. Marie, with work based at the head office. Compensation is competitive, including salary, health benefits, pension, and other perks. For application details, please visit our website.