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Front Store Supervisor Pt, Powell River, Shoppers Drug Mart

Published 2022-09-30
Expires 2022-10-30
ID #1192011016
Free
Front Store Supervisor Pt, Powell River, Shoppers Drug Mart
Canada, British Columbia, Powell River,
Published September 30, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Front store supervisor pt


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Description



SUMMARY:


Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES:
HUMAN RESOURCES

Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction

LOSS PREVENTION

Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

CUSTOMER SERVICE

Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge)
Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
Promotes the CSI Survey

MERCHANDISING

Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSM
Monitors inventory level and informs AFSM/FSM
Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web
Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel

GENERAL

Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information and control procedures, consults employees and provides feedback to management, cooperates with Health and Safety committee or representative, holds accountable any employees reporting to them.
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary
Runs the end of day for the POS system
Responsible for opening and closing the store as per key holder duties (as required)

QUALIFICATIONS

Planning, Judgement and Decision Making

Independent thinking as it relates to organizing store
Problem solving is essential to ensure customer satisfaction
Plan work to maximize efficiency and minimize costs
Stock appropriate inventory levels

EXPERIENCE

Customer service oriented
Computer literate
Organized
Efficient time management skills
Familiarity with retail business
Knowledge of products and supplies
Commitment to providing customer service

WORKING CONDITIONS

Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds
Ability to climb ladder

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    Registered on October 7, 2017

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    Finance is a field that deals with the study of investments. It includes the dynamics of assets and liabilities over time under conditions of different degrees of uncertainty and risk. Finance can also be defined as the science of money management. Finance aims to price assets based on their risk level and their expected rate of return. Finance can be broken into three different sub-categories: public finance, corporate finance and personal finance.


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