Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level. Account Manager Strategic and Key Accounts
Location: Hybrid - Kingston, Toronto, Montreal, Vancouver or Calgary Empire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution team!Why pursue this opportunity Impactful work- get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
Play an integral role- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Deliver excellence -provide a personal, accurate, professional, and courteous service and resolution to our customers.
Diversity, equity, and inclusion- we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment. What you’ll be working on
Identify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationships
Identify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in place
Provide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customers
Build relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordingly
Represent the Empire Life brand through regular interaction with Distribution Partners
Establish quote guidelines including subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
Act as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issues
Manage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achieved
Prepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic Partners
Support new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentation
Collaborate with Core business partners to ensure best practices and emerging What we’re looking for you to have
Completion of a university degree
3+ years work experience in insurance/financial services industry in group benefits with an understanding of Distribution Partner needs
Bilingualism (English/French) is an asset
In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions
Knowledge of word processing, spreadsheet, email, internet and database software
Knowledge of the group insurance products and sales activities of competitors
Knowledge of employment legislation as it relates to employee benefits
GBA or working towards
Ability to develop and maintain effective working relationships
Ability to think logically, analyze and solve problems
Well-developed communication, negotiation, persuasion and presentation skills
Well-developed sales and marketing skills
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada. Working Conditions
Travel may be required as well as work outside of traditional business hours Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program
To learn more about working at Empire Life, visit https://www.empire.ca/workatempire. Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.
We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca.