Quality Assurance, Monitoring & Testing Analyst 2 (hybrid)

Citi Mississauga, Ontario, CA
82,370 CA$

Published 2026-02-24

Description

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Responsibilities
Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
Participate in strategic initiatives for control performance enhancement, etc.
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
Help to identify any monitoring breaks and suggest enhancements
Assisting in the creation and maintenance of reports for control tracking and analysis
Help to identify risks across the business and organize cross functional solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Qualifications
Minimum of 0-2 years of relevant experience.
Self-motivated and detail oriented.
Good understanding of how the team interacts with others in accomplishing the objectives of the area.
Good knowledge in the development and execution for controls.
Experience in control related functions in the financial industry.
Experience in executing sustainable solutions.
Understanding of compliance laws, rules, regulations, and best practices.
Understanding of Citi’s Policies, Standards, and Procedures.
Good analytical skills to evaluate complex risk and control activities and processes.
Good verbal and written communication skills
Ability to manage multiple tasks and priorities.
Proficiency in Microsoft Office suite, particularly Excel, Power Point, and Word.
Education
Bachelor's/University degree or equivalent experience
Job Family Group
Controls Governance & Oversight
Job Family
Quality Assurance, Monitoring & Testing
Time Type
Full time
Primary Location & Salary Range
$59,030.00 - $82,370.00
Most Relevant Skills
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Equal Opportunity Employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Location

Mississauga
Ontario
Canada
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Attributes

Job type Full time
Contract type Permanent
Salary type Per annum
Occupation Quality assurance, monitoring & testing analyst 2 (hybrid)
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Citi
Citi
140 active jobs
Registered 2023-06-01
Canada

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank €“ an institution connecting millions of people across hundreds of countries and cities. For information on Citi's commitment to privacy, visit on.citi/privacy.
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