Job Title: Duckcreek Billing Business Analyst
Skills: Duckcreek, Billing, Analysis
Experience: 10+ years
Location: Remote, Canada
Duration: Fulltime
We at Coforge are hiring Duckcreek Billing Business Analyst with the following skillset :
Business Requirements & Documentation Gather, analyze, and document business requirements for Duck Creek Billing implementations and enhancements.
Translate business needs into functional specifications, user stories, and acceptance criteria.
Conduct detailed gap analysis between current and target billing processes.
Maintain functional documentation, process flows, and configuration guides.
Functional Expertise in Billing Work on Duck Creek Billing functionalities such as: Installment plans & billing schedules Payment processing (EFT, credit card, checks) Dunning, collections, write-offs Agency & direct billing Fees, adjustments, refunds Correspondence and invoice generation Validate configurations and recommend solutions aligned with business needs.
Solution Design & Support Collaborate with Solution Architects to define billing workflows and integration points.
Support SIT/UAT by preparing test scenarios, validating outputs, and tracking defects.
Provide go-live support and assist in triaging production issues.
Support data migration, billing conversions, and reconciliation activities.
