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Dispatcher, Toronto

Last update 2024-04-22
Expires 2024-04-21
ID #2042112601
24 CA$
Dispatcher, Toronto
Canada, Ontario, Toronto,
Modified February 23, 2024

Description

Dispatcher Toronto, ON $22-$24.00/hr Permanent Shit time: rotating afternoons and nights  Responsibilities Fill last minute open shifts in a collaborative team environment Receive incoming emergency & non-emergency calls and address issues in a timely manner Operate with various computerized communication devices and associated equipment to receive,  assess and relay information from security personnel in a courteous, professional, and expedient  manner Documenting all information into comprehensive reports Escalating situation to Team Leads as required Remain calm under pressure and be able to multitask during high call volumes Be able to prioritize and dispatch accordingly Communicate with staff, supervisors, and management to schedule staff to cover shifts Update and maintain in-house scheduling database Schedule staff in accordance with agreed Elite policy and procedures Interact with Police, Fire Department, and EMS where necessary in support of field staff Attendance Management in ensuring coverage for sick, vacation and employee leaves Performs audits on CCTV to ensure field staff are adhering to company policies Communicates any team concerns/issues with Area Managers Qualifications: Experience in staff scheduling 1-3 years Excellent written and verbal communication skills Superior customer service skills, including exceptional telephone etiquette Organizational skills and ability to multitask in a fast-paced environment Security experience an asset Please apply online or send your Resume directly to mkulisz@clarityhiring.com #CH123

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Hourly
Occupation: Dispatcher

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