The Bilingual Disability Claims Specialist is responsible for assessing and managing a caseload of short-term disability claims (ASO and Adjudication Only/Advice to Pay) for our employer groups.

As the successful candidate, you will lead the development and implementation of modified and accommodated return to plans in collaboration with employers and employees.

In this role, you will examine, assess, and manage a caseload of short-term disability claims.

You will communicate with employers, employees, advisors, insuring partners, and healthcare practitioners to develop and facilitate modified and accommodated return to work programs.

This will involve obtaining required functional abilities information to assess ongoing benefits entitlement, and addressing any barriers, impacting return to work opportunities.

You will also assist the employee and employer transition to a long-term disability program if required, including monitoring the status of long-term disability claims with insurance carriers.

Qualifications:
Ability to communicate fluently in French and English (oral and written)One to three years' experience managing short-term disability claims or employer-based return to work or disability management programsExcellent written and verbal communication skillsDemonstrated ability to provide empathetic, return-to-work focused support to employeesStrong organizational, analytical, time management and problem-solving skillsAbility to work independently and as part of a teamStrong computer and Microsoft Office skills including Word and Excel Knowledge and experience with developing and facilitating modified and accommodated return to work programsCertification in disability management, return to work coordination, or rehabilitation consulting would be considered an assetUniversity degree or college diploma in a related field would be considered an asset