Job Posting: Communication Audit Consultant

Position: Communication Audit Consultant

Location: British Columbia

Pay Rate: $50 - $75 per hour

Schedule: Monday to Friday, 8:30 AM to 4:30 PM (Morning Shift)

About the Role:

We are seeking a talented and motivated Communication Audit Consultant to conduct a comprehensive review of our Communications & Civic Engagement Services. This is a unique opportunity to engage with various stakeholders, assess existing workflows, and provide actionable recommendations for improvement. The ideal candidate will possess strong analytical and strategic thinking skills, alongside a passion for enhancing communication effectiveness.

Key Responsibilities:

• Communications Audit:
• Conduct a thorough review of our department’s materials, processes, roles, and service delivery.
• Evaluate existing workflows and decision-making processes for effectiveness.
• Identify overlaps, gaps, and inefficiencies in communication planning and execution.
• Offer actionable recommendations to improve efficiency and alignment with organizational priorities.

• Internal Process Review:
• Identify redundancies affecting timely information flow within and across departments.
• Assess workflows and facilitate cross-departmental collaboration.
• Conduct interviews with key staff to understand service expectations and pain points.
• Recommend strategies for streamlining internal processes.

• Council Support & Engagement:
• Gather feedback from key stakeholders on communication needs and gaps.
• Define clear service expectations for Council support.
• Propose structured processes for responding to Council requests.

• Social Media Audit & Strategy:
• Review social media channels for engagement, reach, and effectiveness.
• Determine the value of each platform in achieving communication goals.
• Recommend strategic purposes for each channel to maximize impact.

• Community Engagement & External Feedback:
• Develop strategies to gather public input on communications.
• Assist in executing feedback methods (e.g., surveys, focus groups).
• Analyze community expectations for communication channels and messaging.

• Defining Brand Attributes:
• Analyze feedback from staff and stakeholders to pinpoint key brand attributes.
• Define the communications tone, voice, and identity for the organization.
• Provide a framework for integrating these attributes into all communications.

• Final Deliverables:
• Deliver a concise summary report with findings and recommendations.
• Create an implementation roadmap for optimizing communications functions.
• Present key findings and proposed next steps to leadership.

Qualifications:

• Proven experience in communications, organizational development, or a similar field.
• Strong analytical skills and experience conducting audits or assessments.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with diverse stakeholders.
• Experience in social media strategy is a plus.

Apply Now!

If you are a strategic thinker with a passion for enhancing communication processes, we invite you to submit your proposal for this role. Please include your resume and a brief cover letter outlining your relevant experience and approach to conducting a communication audit at

Job Type: Fixed-term contract

Contract length: 2 months (with possibility of extension)

Pay: $50.00-$75.00 per hour

Expected hours: 5 – 30 per week

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• BC: reliably commute or plan to relocate before starting work (preferred)

Willingness to travel:

• 50% (preferred)

Work Location: Hybrid in BC

Application deadline : 2025-04-19