Job Overview
Elevate customer service at NAPA as an Automotive Parts Specialist. Connect with customers, provide expert advice, and develop strong relationships in a supportive workplace. Join the NAPA Auto Parts team and become a vital part of our in-store operations. In this key role, you will advise customers both in person and over the phone about vehicle parts and accessories. Your customer service expertise will shine as you place orders, provide relevant recommendations, and maintain ongoing relationships with clients. Key Responsibilities
Advise customers on vehicle parts in-store and via phone Place orders and ensure timely follow-ups Provide pertinent product expertise and recommendations Build and sustain strong customer relationships Maintain a welcoming and organized store atmosphere Requirements
Exceptional customer service and communication skills Ability to lift up to 50 lbs Diploma in automotive parts sales or relevant experience Strong interest in automotive products Commitment to teamwork and inclusion Drive customer satisfaction and support NAPA's mission in the automotive industry!
