As an Associate Broker in our Mining & Energy practice, you will play a key role in delivering exceptional service to our clients and supporting the successful placement and management of complex commercial insurance programs. You will manage day-to-day client-servicing activities while contributing to market negotiations, and client growth initiatives. This role is ideal for someone with a solid foundation in commercial insurance and is ready to take the next step in specialization and responsibility.
Client Servicing & Account Management
Serve as a key point of contact for clients, providing timely and professional service across all aspects of account management
Support the renewal and mid-term servicing of commercial insurance programs, ensuring accuracy and consistency in documentation and delivery
Draft and review client communications, presentations, proposals, and coverage summaries tailored to mining and energy sector risks
Educate clients on coverage terms, conditions, and options; assist in the coordination of binding instructions and policy issuance
Placement & Market Engagement
Prepare underwriting submissions, renewal documents, and supporting materials for insurers
Assist in the negotiation of policy terms, conditions, and pricing with domestic and international markets
Request and review loss experience reports and other underwriting data; support analytics and claims trend discussions with clients
Collaborate with underwriters, premium finance providers, and internal stakeholders to coordinate optimal solutions
Operational Excellence
Ensure timely issuance of invoices, certificates, binders, and endorsements; follow up on outstanding items as needed
Monitor accounts receivable and support resolution of billing issues
Maintain accurate, organized, and up-to-date records in EPIC and shared drives in compliance with operational standards
Identify and recommend process improvements to increase efficiency and service quality
Experience Requirements
~4-7 years of experience in commercial insurance brokering or underwriting, preferably with exposure to resource-based industries
~ Valid RIBO license; working towards or holding CIP, CAIB or CRM designations
~ Strong knowledge of commercial property, liability, and specialty coverages relevant to mining and energy operations
~ Exceptional organizational skills with a focus on accuracy, time management, and multitasking
~ Professional communication skills, written and verbal, with the ability to translate complex insurance terms for clients
~ A collaborative mindset with the confidence to work independently and contribute to team initiatives
