Senior Technical Architect - Reliability 2.0, Toronto, Telus

Published 2022-11-25
Expires 2022-12-25
ID #1277897931
Senior Technical Architect - Reliability 2.0, Toronto, Telus
Canada, Ontario, Toronto,
Published November 25, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Senior technical architect - reliability 2.0

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Join our team

Our Reliability Centre of Excellence team ensures that Reliability by Design is embedded within our network and services architecture and operations while maintaining a reliability-focused culture across TELUS.

Transparently, the environment is fast paced, intense, and demanding. There are no proven solutions to leverage, a steep learning curve, and continuous expectations from executive leadership to drive value for customers. On the other hand, you will be working on a project that has C-suite visibility, an opportunity to redefine technology possibilities and capabilities, and transform the customer experience at TELUS.

Here's the impact you’ll make and what we’ll accomplish together

As a Senior Technical Architect, you will be at the front end leading the development of an innovative platform that drives unparalleled visibility into the end to end customer experience. The expectation is to go above and beyond your role in working with like-minded, entrepreneurial colleagues to build solutions that enable a holistic view of each customer, elevate our processes and service offerings, and lay the foundation for personalization. You will build roadmaps, policies, standards and frameworks across the domains of network, infrastructure, applications and data.

How do you know this is the right challenge for you? Quite simply, you are known as someone who:

has a history of successfully pioneering industry transformative solutions that have a profound impact on the business or customers
is resilient and can lead others through high pressure, ambiguous and challenging environments
has the “know how” in leveraging rigorous and structured approach to solve complex problems

Here's How

Intrinsically, you are:

Entrepreneurial: embrace the art of the possible and take initiative in driving change
Strong communicator: tell the story and get to the point in a clear and concise manner
Curious and inquisitive: are passionate about learning and continuously drill down into a problem to uncover the root cause
Courageous: are prepared to go to a place of discomfort and thrive in ambiguity
Inclusive: collaborate with multidisciplinary teams and individuals with diverse backgrounds, and value different perspectives
Technology advocate: leverage tools and capabilities to drive insights and efficiencies
Action oriented:  turn strategic visions into solution designs and execution plans
Customer-centric:  always look through the lens of the customer

Additional factors that make you a great member to our team

Background experience in telecommunications
Familiar with wireless and wireline OSS network & systems (performance and service management data that the systems deal with)
Enterprise and system architecture experience 
Requirements gathering and analysis
5+ years of experience in development of architecture roadmaps, frameworks, policies, standards and related processes
Advanced proficiency working with multiple development languages, technology platforms, and data modeling
Degree in science, math, engineering, computer science, or other technology related discipline

Technical Skills

Experience with SQL
Oracle development (highly preferred - Ralph)
Relational modeling
Data transfer formats (JSON, XML and other data)
UNIX scripting, Control M, NIFI, Hadoop
Data management / engineering

#LI-Remote, #LI-Hybrid, #LI-Onsite

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