Bilingual Solutions Consultant - It Services, Montréal (kirkland), Ricoh Canada Inc.

Canada, Montréal (kirkland)
Published 2022-08-06
Expires 2022-09-06
ID #1118003775
Bilingual Solutions Consultant - It Services, Montréal (kirkland), Ricoh Canada Inc.
Canada, Montréal (kirkland),
Published August 6, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Bilingual solutions consultant - it services
Work from home:

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****This job can be based in Ottawa, Kirkland, Montreal, Toronto or Mississauga*****

We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

Bilingual (French and English) IT Services Solution Consultant

The IT Services Solutions Consultant is responsible for leading the technical sales process to align Ricoh IT Services and Solutions with the customers technical and business requirements. They must be able to present complex solution explanations and demonstrations to both business and technical customer groups. This includes a wide range of infrastructure, network, security, or managed services offerings.

Duties and Responsibilities:

Educate account executive and business development teams on our IT Services portfolio and how to position our solutions to build customer value and drive revenue growth.

Attend onsite or remote technical discovery meetings to scope, define and design solution offerings.

Conduct in-depth technical discussions with customer and customer’s partners to guide and advise customer on relevant technology choices

Assist the sales team with configuration of opportunities with the right products and services in Ricoh Canada’s CRM. Review pricing to ensure sales team is completing requires services risk assessments and maintaining profitability on each deal.

Work closely with vendor partners, marketing and internal purchasing team to create bill of material for recommended solutions

Estimate levels of effort and costs for each specific project and work with the professional services delivery team to validate deliverables of each project

Develop technical presentations and proposals, and perform customer presentations along with the sales team

Assist with responding to technical questions in RFIs and RFPs

Oversee technical solution delivery of client projects and leadership of the QA process prior to project closure

Assist with responding to technical questions in RFIs and RFPs

Prioritize and execute tasks in a high-energy fast paced environment

Encourage and build positive relationships with key customers and Ricoh internal resources;

Direct the planning, assessment and development of new business opportunities in partnership with other divisions of Ricoh Canada;


Post-secondary Education

3+ years of experience in a client facing role providing technical assessments or architecting solutions

Minimum of 5 years of experience working in a sales, analyst, support, or consultation role

Minimum of 5 years managed services sales experience

Industry-related training or certifications (Microsoft, Lenovo, VMware, Veeam, Barracuda, Cisco, Fortinet)

ITIL Certification preferred

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    Ricoh Canada Inc.
    Registered on October 7, 2017


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    Architecture is both the process and the product of planning, designing, and constructing buildings and other physical structures. Architectural works, in the material form of buildings, are often perceived as cultural symbols and as works of art. Historical civilizations are often identified with their surviving architectural achievements. The term architecture is also used metaphorically to refer to the design of organizations, software, and other abstract concepts. Construction is the process of constructing a building or infrastructure. Construction differs from manufacturing in that manufacturing typically involves mass production of similar items without a designated purchaser, while construction typically takes place on location for a known client. Construction as an industry comprises six to nine percent of the gross domestic product of developed countries. Construction starts with planning, design, and financing; and continues until the project is built and ready for use.

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