Position: Remote Bilingual Administrative Assistant As an Administrative Assistant, you will play a key role in the smooth day-to-day operations of the
agency. You will be a go-to resource for team members, whether travel advisors or admin staff,
ensuring smooth coordination across departments.
Versatile, detail-oriented, and proactive, you’ll be responsible for operational support and cross functional administrative management, helping foster a structured, professional, and well-organized environment for the entire team. Key Responsibilities
Answer incoming phone calls and direct them to the appropriate contacts
Manage the general inbox and prioritize messages
Support the team in administrative processing of travel files
Perform data entry in systems (CRM, internal platforms, Sabre, etc.)
Monitor administrative deadlines (document submissions, payments, etc.)
Prepare reports, letters, or supporting documents
Maintain the organization of digital files and client records
Collaborate with various departments (sales, finance, etc.) to ensure smooth coordination What We’re Looking For
Relevant experience in an administrative or operational support role within a travel agency
Excellent command of French and English, both spoken and written
Strong organizational skills, autonomy, and attention to detail
Ability to manage multiple tasks simultaneously and prioritize effectively
Comfortable with technology and collaborative platforms (Teams, Outlook, Share Point, etc.)
Positive attitude, discretion, and professionalism
Committed to delivering impeccable customer service
Remote, Monday to Friday 9am to 5pm. Salary plus benefits.