Job Summary Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!Vancouver Coastal Health is looking for a graduate of a Medical Office Assistant (MOA) program to join the Grandview Woodlands Adult Mental Health team as a Program Assistant (Mental Health and Substance Use) in Vancouver, BC. Apply today to join our team!As a Program Assistant in Mental Health and Substance Use with VCH, you will:Assist in the processing of referral requests; acts as a receptionist; arranges appointments and maintain and monitor client charts.Check staff mileage expenses/travel claims, gather and compile statistical information, and provide transcription services.Word process a variety of documents and correspondence, receive incoming/outgoing material, and maintain inventory of program supplies.Prepare program information packages, attend meetings and takes minutes.Perform a variety of clerical duties and engage in on-going team planning and program improvement. Qualifications Education & ExperienceGrade 12 and an approved Medical Office Assistant program and one (1) years’ recent related experience in a mental health and substance use worksite, or equivalent combination of education, experience and training.Knowledge, Skills & AbilitiesKnowledge of office practices and procedures.Knowledge of program policies and procedures.Knowledge of and proficiency in relevant software.Knowledge of medical terminology.Ability to keyboard 50 w.p.m.Ability to be sensitive, tactful and diplomatic with clients and the public.Ability to work with clients living with mental illness and/or substance use.Ability to communicate effectively both verbally and in writing.Ability to work effectively with others.Ability to organize and prioritize work.Ability to perform relevant calculations.Ability to compile information.Ability to work with frequent interruptions.Ability to take initiativeAbility to operate related equipment.Physical ability to carry out the duties of the position.