Account Supervisor, Toronto, Havas London

Published 2022-11-25
Expires 2022-12-25
ID #1277897783
Account Supervisor, Toronto, Havas London
Canada, Ontario, Toronto,
Published November 25, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Account supervisor

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Agency :
H4B Toronto
Job Description Summary :
About Havas Health & You
Focused on the betterment of humanity through health, Havas Health & You leverages a 4,500-person global network of multidisciplinary experts to positively impact patient lives. With presence in more than 60 countries, HH&Y is centered around a singular north star: human purpose. Havas Health & You operates with a spirit rooted in innovation, creativity, exploration, communication, and education. With the ability to tap into the powerful resources of Havas Group and Vivendi, Havas Health & You helps brands and organizations make a meaningful difference by inspiring people to feel better. The global network’s core entities include Havas Life, Health4Brands (H4B), Havas Lynx, Red Havas, Havas Health CX, HH+, and dozens of specialty capabilities around the world. For more information, go to www.HavasHealthandYou.com.
Job Description :

The role

The Account Supervisor (AS) is the day-to-day brand and client champion, demonstrating strong ownership of the brand keeping the focus on executional success. An AS manages his/her business including the supervision of the account team and lateral supervision of creative partners. An AS may have subordinate(s) for whom he/she is responsible.

What we expect from you

Project Development
Masters tactical planning and implementation, including day-to-day management of timelines from start through release of each tactic
Creation and ownership of tactical briefs and estimates, with supervisor sign off
Ensures all creative and tactics developed support the brand and customer objectives
Continually seeks brand building opportunities/ways to overcome obstacles
Participates and organizes market research, including partial ownership of associated output and strategic findings
Participates in development of a strategic communications plan with alignment between issues, strategies, and tactics
Leads creative and account teams in the development of breakthrough creative to ensure high quality agency output, reflective of consistently superior creative product
Champions the creative product with creative partners
Provides appropriate supervision to his/her direct reports
Works with team to ensure all work is delivered on time and accurately

Client Relations
Maintains key client contact and ensures the client is kept apprised of the status of all jobs and ongoing progress
Attends client meetings/conventions/market research and handles timely follow-up
Ownership of daily and/or weekly client status reports
Creation and dissemination of client contact reports
Delivers recommendations for programs, big ideas, and incremental income, and seeks opportunities to continually strengthen quality of client relations
Acts as liaison between client and internal team, providing timely feedback between Agency and Client

Oversees daily financial health of all client work (estimates, jobs, fees, billing, client vendor trackers and other items) within the guidelines of the client’s budgets and Agency processes
Collaborates proactively with clients and internal team to manage per job financials against project briefs and timelines
Prepares forecasts with supervisor
Ensure per job revenue is recognized based on project assumptions and revenue forecasts
Ensures timeliness of client approvals, receipt of PO, transfers and write-offs as appropriate per client and agency processes
Proactively identifies opportunities to realize incremental income based on scope changes

Team Building/Leadership
Works with supervisor on strategic options, copy strategy, and creative innovation
Provides clear direction and establishes expectations for subordinates and cross-functional agency team
Delegates tasks to subordinates, cross-functional team members and/or superiors, as appropriate, while ensuring quality meets agency standards
Evaluates performance of account team members and makes developmental recommendations

Background/experience and skills
Bachelor’s degree
4-6 years in account services at a healthcare communications/advertising agency, consulting firm or similar experience
Background in communications, managed markets and/or science preferred
Computer Programs: Strong proficiency in Microsoft Office Suite of tools (Word, Excel, PowerPoint)

Skills :
Contract Type :
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Due to high volume of applications, only eligible or matching candidates will be contacted by us.

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    Registered on October 7, 2017


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    Ontario is one of the thirteen provinces and territories of Canada. Located in Central Canada, it is Canada's most populous province, with 38.3 percent of the country's population, and is the second-largest province in total area. Ontario is the fourth-largest jurisdiction in total area when the territories of the Northwest Territories and Nunavut are included. It is home to the nation's capital city, Ottawa, and the nation's most populous city, Toronto, which is also Ontario's provincial capital. Ontario is bordered by the province of Manitoba to the west, Hudson Bay and James Bay to the north, and Quebec to the east and northeast, and to the south by the U.S. states of (from west to east) Minnesota, Michigan, Ohio, Pennsylvania, and New York. Almost all of Ontario's 2,700 km (1,678 mi) border with the United States follows inland waterways: from the westerly Lake of the Woods, eastward along the major rivers and lakes of the Great Lakes/Saint Lawrence River drainage system. These include Rainy River, Pigeon River, Lake Superior, St. Marys River, Lake Huron, St. Clair River, Lake St. Clair, Detroit River, Lake Erie, Niagara River, Lake Ontario and the St. Lawrence River from Kingston, to the Quebec boundary just east of Cornwall. There is only about 1 km (0.6 mi) of land border, made up of portages including Height of Land Portage on the Minnesota border.Ontario is sometimes conceptually divided into two regions, Northern Ontario and Southern Ontario. The great majority of Ontario's population and arable land is in the south. In contrast, the larger, northern part of Ontario is sparsely populated with cold winters and heavy forestation.

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